Product: Waste Pro Usa Waste Collection Clear all filters (0 of 21 reviews match)
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Waste Pro is absolutely AWFUL! There are multiple times when my recycling has not been picked up and every time I call they just apologize and send someone out and never fix the issue. Recently They broke the wheel of the bin in 3 pieces so we can't move it. It has...
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Waste Pro Usa Waste Collection
#1410796
I MADE THREE ATTEMPTS TO HAVE MY PALM PRAUNS PICKED UP. THE GARBAGE MAN LEFT A NOTE ON MY PRAUNS TELLING ME THEY NEEDED TO BE BUNDLED AND TIED FOR HIM TO PICK UP. SINCE WHEN? FUNNY HOW HE HAD THE TIME TO SIT AND WRITE ME A NOTE WHEN HE COULD HAVE JUST PICKED UP THE...
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Anonymous
staceyFL Native

I own several homes in Florida and it has always been that branches, palm fronds be no longer than 4 feet and bundled. I own a home on 20 acres, the company will send a debris...

WP2001
WP2001
Waste Pro Usa Verified Representative

We sincerely apologize for the service issues you experienced. Please send your service address to customerservice@wasteprousa.com. We wish to help resolve this issue as soon ...

1.0
Product
Waste Pro Usa Waste Collection
I didn't like
  • Service not being performed as contracted
#1397262
I've rented an 8 yard dumpster from Waste Pro. Several times, the driver skipped the pickup. When I contacted their main office, I was told a myriad of excuses, from "the truck broke down," (it didn't) to "we will be out in morning," (they never showed up yet I was...
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WP2001
WP2001
Waste Pro Usa Verified Representative

We sincerely apologize for the service issues you experienced. Please send your service address to customerservice@wasteprousa.com. We wish to help resolve this issue as soon ...

1.0
Product
Waste Pro Usa Waste Collection
I didn't like
  • Extremely disappointed
  • Lack of response and solution to the situation
#1396922
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Waste Pro Usa - No pickup

Have been trying for the weeks to get tree trimmings picked up. For phone calls. Girl answering phone will not put me through to a supervisor. Oct 2018.
1.7
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Product
Waste Pro Usa Waste Collection
#1392433
Contact Waste pro Ft. Myers, Fl can itself is busted front an back trash coming thru. Due to pickup person constantly throwing can on to side walk or in my ditch. After pickup my can never is found standing up I called yesterday .was told someone will replace today...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello, we've received your concerns and sincerely apologize for the frustration this has caused. Please send an email with you service address to customerservice@wasteprousa.c...

1.2
Product
Waste Pro Usa Waste Collection
#1365471
Waste Pro in Arden, NC took our trash container and despite multiple telephone calls to have it replaced, still no trash container after more than 2 weeks. In calls with them, we were given assurances, told several “stories” about timing, given excuses (3rd party...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello, we received your review and sincerely apologize for these issues. Please send your service address to customerservice@wasteprousa.com and we will be happy to help get t...

1.8
Product
Waste Pro Usa Waste Collection
#1364715
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Waste Pro Usa - 4 weeks no service

4 weeks calling every single day to have service which is paid for. Garbage piled up neighbors angry. They come half way down the road and say on my account pick up complete. Funny garbage is still there. They made the news with their terrible service. Not surprised.
1.8
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Product
Waste Pro Usa Waste Collection
#1317455
My name is Mary Lisa Kelly my address is 165 OakWood Way, Athens Ga. 30606. I been a customer for 14 years with waste pro but I moved to this address and every since I moved to my new address I have to call every Tues and ask them to pick up our trash but they never...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hi Mary, we would like to apologize for your service issues. We will forward this to the local office to have this corrected as soon as possible. -CR

Product
Waste Pro Usa Waste Collection
#1306074
Hi today I came home from work at 6:23 this afternoon to find that my garbage has not been picked up and it's full of flies so now we got to wait till Monday with garbage still in our front yard because these employees fail to ask for help from their co-workers to help...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello, we sincerely apologize for this issue. Please send your service address and contact info to customerservice@wasteprousa.com. We will be happy to help. -CR

Anonymous
Anonymous

So dispose of it yourself on a regular schedule and for less money ; see what happens. Guarantee : you'll be waist deep in your own refuse in weeks.

1.0
Product
Waste Pro Usa Waste Collection
#1302168
The Fort Myers office refuses to remove yard waste in Cape Coral which is in their contract even when it is bundled to the specifications on their website. Also rude customer service people. Many people have been having issues with them never doing bulk pickup after...
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Anonymous
Anonymous

Hello,We've received your concern and would like to address this issue. Please send your contact information and service address to customerservice@wasteprousa.com. Once this ...

1.0
Product
Waste Pro Usa Waste Collection
I didn't like
  • Do not collect yard waste
#1261681