Product: Waste Pro Usa Residential Waste Collection Clear all filters (0 of 72 reviews match)
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More often than not our garbage is either picked up late or not at all.We are waiting since yesterday for pickup. Garbage now gone, but recycling still sitting out there. Called to get an update at 4:30, was on hold till 5 and then got disconnected. When calling back...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,we have received your comments regarding collection and we apologize for the delay. We would be happy to check the status of collection in your area, but will need the ...

1.0
Doraville, Georgia
Product
Waste Pro Usa Residential Waste Collection
#1104579
Missed pickups, no returned calls or emails, poor attitude and service from the workers on the trucks.I could go on and on but why? I see the owner responds occasionally to the feedback but primarily to only the good feedback. Today the worker on the truck laughed in...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello, We have received your comments regarding collection in Clearwater and we would like to assist you. Please email your service address to customerservice@wasteprousa.com....

2.0
Product
Waste Pro Usa Residential Waste Collection
I didn't like
  • Missed pick ups
#1104017
Wastepro is my trash collection service.They have NOT picked up in my neighborhood since September 7th, 2017. My entire neighborhood uses Wastepro...it smells and looks disgusting with all the cans overflowing....I think I saw some rats the other day. Where is our...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,We have received your comments regarding collection in Pinellas County and would like to assist you. Please email your phone number and service address to customerservic...

Product
Waste Pro Usa Residential Waste Collection
#1103316
We had a Hurricane I know that..we also had no TV and no electric to tell us that today was our pick up day..We suddenly seen and heard a garbage truck. My husband ran out and stop them..if it wasn't for my husband we wouldn't have gotten the garbage we had to throw...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello Ms. Bruno,We certainly understand your frustration and take every step possible to ensure our customers have the necessary information following a storm. Please note fo...

1.0
Product
Waste Pro Usa Residential Waste Collection
#1099836
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Waste Pro Usa - Not good

I disassembled my kids cedar wood swing set and placed in a neat pile by the road. It's been over 3 weeks and 4 phone calls and it's still there. Every time I call they say someone will be right out to get it. Nice ladies but apparently not getting the job done
Product
Waste Pro Usa Residential Waste Collection
#1094305
We recycle at my home.No problem with that. But there is a problem when the trash truck men take a box FULL of cardboard and dump it in with the trash. The cardboard was not in the trash can. It was actually beside the recycle bin. This was about a month ago....
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,We have received your comments regarding recycling collection services and would like to assist you with this. Please email your service address and contact phone numbe...

Product
Waste Pro Usa Residential Waste Collection
#1093695
For the last 2 weeks I have had a small (4' wide X 10" deep) plastic kiddy pool out by my trash can.Today I even put it on top of the trash can. When the mechanical arm lifted the can the kiddy pool fell and the guy just looked at it and drove off. This is absolutely...
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Anonymous
Anonymous

they're only required to pick up whats in the can. its even stated in the policy. and any items that don't fit in the can you have to call them to have serviced. just read the...

WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,we have received your comments about items being left behind after collection and we would like to assist you with this. Please email your service address to customerse...

1.0
Product
Waste Pro Usa Residential Waste Collection
#1089400
Hello, Really horrible customer service in Cape Coral, FL.via email, maybe I should say no customer service at all from their office, and half the time the pick up guys do NOT pick up what they are supposed to pick up according to the city contract terms. And then...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,We have received your comments concerning service in Cape Coral, FL and would like to assist you with this matter. Please email your service address and a contact phone...

1.7
Product
Waste Pro Usa Residential Waste Collection
#1088596
Waste Pro Usa - Unsatisfactory even when you pay extra
It's nearly been two weeks since I requested and paid the extra $100.00 fee to have my tree branches picked up I've called numerous times and spoke with office Manger Karin and every time she claims that tomorrow it will be taken care of and everyday I come to find no...
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Anonymous
anonymous

uhmm those are just piles of leaves and sticks. you have to bag those yourselves for pick up.

WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,We have received your comments regarding yard waste collection and we would like to assist you with this. Please email your service address and phone number to customer...

1.4
Product
Waste Pro Usa Residential Waste Collection
I liked
  • Low rates
#1082348
Resolved
This is the fourth time in around a year that our garbage does not get picked up.Now it has been sitting outside for more than two weeks, even though we called and complained several times. This week we were told that someone would pick it up in the next 24 hours, but...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello,We've received you comments regarding collection in North Carolina and we would like to assist you with this. Please email your service address to customerservice@waste...

2.4
Product
Waste Pro Usa Residential Waste Collection
#1074738