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1 comment

We have demolished a shed in the back yard. Rules were recently changed so that we do not have to call in for a lager pick up.

They refused because it wasn’t tied. Nothing in the notice says it needs to be tied.

It’s all scrap wood. Called to aso/complain and the lady told me it would never get picked up if it wasn’t bundled and tied.

Product or Service Mentioned: Waste Pro Usa Residential Waste Collection.

Reason of review: Poor customer service.

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Waste Pro Usa Verified Representative


We have received your comments concerning bulk collection and would like to assist you. Due to the type of equipment used to collect this type of material, loose items must be bundled for proper collection.

Should you need further assistance with this request, please feel free to contact us via email at customerservice@wasteprousa.com. We apologize for any inconvenience this may have caused you.

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