Customer service
Product or Service Quality
1 comment

They came knocking on doors in the neighborhood offering great rates, and undercutting the competition. In less than one year, they have missed at least 7 pick-ups!

No one answers the phone; or calls you back when you leave (numerous) messages. I tried emailing as well & still no response. But what's worse is, when you finally get a real person to talk with, they incessantly interrupt, and don't let you finish your sentence. I'm returning to my former provider even though their rates are slightly higher.

In this case, you definitely get what you pay for. WastePro - SUBSTANDARD SERVICE & WORST CUSTOMER SERVICE EVER!!!

Product or Service Mentioned: Waste Pro Usa Residential Waste Collection.

Reason of review: Poor customer service.

I liked: Low rates.

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Longwood, Florida, United States #1342021
Waste Pro Usa Verified Representative


We have received your comments regarding missed service. We apologize for this experience and would like the opportunity to correct this.

We would be happy to assist you if you would send your service address to customerservice@wasteprousa.com at your earliest convenience.

Thank you,

Waste Pro USA, Inc.

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