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Waste Pro Usa - Just peachy

No, not at this time !
5.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1399632
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Waste Pro Usa - Broken can

Garbage man squashes my can about everyone he picks it up. Today he split it and a big hole is in it. Please replace soon.
4.5
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1399494
I MADE THREE ATTEMPTS TO HAVE MY PALM PRAUNS PICKED UP. THE GARBAGE MAN LEFT A NOTE ON MY PRAUNS TELLING ME THEY NEEDED TO BE BUNDLED AND TIED FOR HIM TO PICK UP. SINCE WHEN? FUNNY HOW HE HAD THE TIME TO SIT AND WRITE ME A NOTE WHEN HE COULD HAVE JUST PICKED UP THE...
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WP2001
WP2001
Waste Pro Usa Verified Representative

We sincerely apologize for the service issues you experienced. Please send your service address to customerservice@wasteprousa.com. We wish to help resolve this issue as soon ...

1.0
I didn't like
  • Service not being performed as contracted
#1397262
I've rented an 8 yard dumpster from Waste Pro. Several times, the driver skipped the pickup. When I contacted their main office, I was told a myriad of excuses, from "the truck broke down," (it didn't) to "we will be out in morning," (they never showed up yet I was...
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WP2001
WP2001
Waste Pro Usa Verified Representative

We sincerely apologize for the service issues you experienced. Please send your service address to customerservice@wasteprousa.com. We wish to help resolve this issue as soon ...

1.0
I didn't like
  • Lack of response and solution to the situation
  • Extremely disappointed
#1396922
A couple weeks in a row they have skipped our house. Last week they said they had equipment trouble. This week they said that last weeks miss was because the container was not at the road. Wrong. Mine was out before my neighbors and his was picked up both times. So...
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Anonymous
Anonymous

If they have a pic of your stop not at the curb it sounds to me like you probably didn't have it out. If so I'm sure you would have asked to see the pic they have.

1.8
I didn't like
  • Missed pick ups
  • Do not do there job
#1394552
Lying customer rep responded on your page to my complaint. Said it would be taken care of. Sent him info requested. Never contacted me. I called twice, no answer, "Leave a voice mail," was the only option. Called a third time, spoke to a human who offered me a...
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#1393845
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Waste Pro Usa - No pickup

Have been trying for the weeks to get tree trimmings picked up. For phone calls. Girl answering phone will not put me through to a supervisor. Oct 2018.
1.7
Details
Additional Fees
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1392433
I had received confirmation that a new bin would be delivered in 60 days from July 26. Still waiting and would appreciate delivery of such soon. I can say this all again if you need more words. Difficult to reach anyone by phone. There are customers that I know who...
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WP2001
WP2001
Waste Pro Usa Verified Representative

Hello, We sincerely apologize for the frustration this has caused. We will forward this information to the local office to get a resolution. If you have any other questions or...

#1392188
Thank you for our last conversation regarding pick up of Arey, Petrides and Goins trash on Cove Springs Drive in Barnardsville, NC, 28709 I would appreciate knowing if we {Arey } should continue put our trash out in the the Waste Pro trash can that is on the...
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Anonymous
Craig Arey

I did not receive directions as requested earlier this week regarding continuing trash pickup as usual, and had hoped that Waste Pro would pick up our trash located on the dri...

WP2001
WP2001
Waste Pro Usa Verified Representative

We apologize for the lack of communication. We will continue to work with the local office to ensure a resolution for all. Additional questions or concerns may be directed to ...

1.0
I liked
  • Thank you for hearing about my concers
  • Thank you hearing my concerns
I didn't like
  • I have called the ashville office many many times with no reply
#1386687

Contact Waste Pro Usa

Mailing Address:
Waste Pro
2101 West State Road 434 Suite 305
Longwood, Florida 32779-5053
United States
Phone:
(407) 869-8800
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Waste Pro Usa - No bins

Ordered bins as new resident in cape coral , 2 weeks stil no bins
1.0
Details
Product or Service Quality
#1386639