I paid in advance (8/8/18) to have 10 additional garbage bags picked up due to my impending move. I arrived home today and to my unpleasant surprise, the trash is still sitting in my yard. Of course the office is now closed and I either have to look at 10 additional...Read more
Waste Pro Usa - Solved my problem
I had yard waste for on week and after contacting their manager the problem was solved. Im happy again.
Waste Pro Usa - 4 weeks no service
4 weeks calling every single day to have service which is paid for. Garbage piled up neighbors angry. They come half way down the road and say on my account pick up complete. Funny garbage is still there. They made the news with their terrible service. Not surprised.
The past 2 weeks they have failed to pick up our trash. Was promised a week ago they would be out at 7 that evening to pick it up they never came so our trash is overly full and so today on Thursday when it is supposed to be trash day they did not get our trash and I...Read more
We have been paying for Waste Pro's services since we moved into our home in Swannanoa, NC last July. Numerous times they have either not picked up our trash, our recycling, or both. We live in a very wooded area and have many bears and raccoons. The past two weeks, we...Read more
- Low rates
I didn't like
- Having to pick up trash by myself
- Poor communication
My name is Mary Lisa Kelly my address is 165 OakWood Way, Athens Ga. 30606. I been a customer for 14 years with waste pro but I moved to this address and every since I moved to my new address I have to call every Tues and ask them to pick up our trash but they never...Read more
Hi today I came home from work at 6:23 this afternoon to find that my garbage has not been picked up and it's full of flies so now we got to wait till Monday with garbage still in our front yard because these employees fail to ask for help from their co-workers to help...Read more
What good is a service number if no one answers the phone? In 2018, it is absurd to have to spend over a 45 minutes waiting to speak to someone. At a minimum please employ a call back system. The problem is simple and does not require 100 words to describe. I am...Read more
Waste Pro Usa - Very Unprofessional!!!!
Poor management, poor service, poor everything!!!! Don't recommend this company!!!
My garbage was left our of the weekly pickup, again. Why is every other house in the neighborhood serviced except for mine? I wish the city/county would have not switched providers. I did not have this issue with the previous vendor. I called on the missed service day...Read more
I didn't like
- Service not being performed as contracted
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