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1 comment

For the past 3 weeks Waste Pro has not picked up my trash, even though I've called in twice every week about my trash being picked.Each time I call, after being placed on hold, I am promised a supervisor is going to monitor the pick-up of my trash.

LOL. I place my trash by the street the night before trash pick-up is scheduled. Wasste Pro is cheap at $15 per month; however, the service is worthless.

I have been taking our trast to the county dump site on Baseline road because old trash gets smellie, but that is not what I paid for.If you want your trash left at the for weeks and do not care about receiving the service you paid for, just send your money to Waste Pro.

Review about: Waste Pro Usa Residential Waste Collection.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Let the company propose a solution.

I didn't like: Service not being performed as contracted, Missed pickups.

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WP2001
#1377698
Waste Pro Usa Verified Representative

Hello,

we have received your comments and are sorry to hear about the service issues you are experiencing.We would like to assist you, but will need your service address to do so.

Please email this information to customerservice@wasteprousa.com.We apologize for any inconvenience this has caused you.

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