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This has to be one of the worst companies with upper management has they have no control over their employees that collect garbage twice a week. What a reflection upon upper management when employees at the lower level continuously miss pick ups almost every other week.

7 missed pick ups of regular garbage in 3 months. Have called the City Manager of Winter Springs and he is at loss of words too after blatant disregard. Upper management should be ashamed of themselves as they continue to ignore pleas because they have the city contracts in hand. So, they just turn a deaf ear as long as the money is flowing in from these contracts.

John Jennings and Sean Jennings need to open their eyes and do a better job in running this company. Shameful on upper management when employees could give a rats *** Supervisors have called and assured that this would not happen again, but guess what......crap.

Product or Service Mentioned: Waste Pro Usa Residential Waste Collection.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 01.
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